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  • 2 stars. Here's why - the pizza was a solid 4. The customer service was a big ZERO! (One employee in particular.) First, I called ahead to order my pizza. BUT I was put on hold for over 3 minutes so I hung up and drove there instead. Then... nightmare when I reach the counter. Me: Hi can I order a 16 inch... Employee: No. We don't sell pizza here. Me: *puzzled, and very annoyed* Um... Can I order a 16 inch classic combo... Employee: What? 18 inch? What toppings? Me: *extremely annoyed* I SAID 16 INCH CLASSIC COMBO! So I ordered. And I paid. And sat there, waiting. Meanwhile, there are only 3 tables of guests. Not busy at all... There's a man sitting at the bar, waiting for his food. His order was incorrectly wrapped up to go. He very politely said it was ok, as a different (nice) employee helped make his order right. There's also a woman waiting for a pizza. I think her order was wrong, or was taking too long, or something definitely not right was going on. She was annoyed. Employees were apologizing. Then the rude and unhelpful employee belittles the nice employee. This was loud enough for customers to hear. Is this really happening? Yes, yes it is. The rude employee goes over to a table who wants to take their pizza to go. She says, "no, we don't box pizza to go. You need to eat this all." ((I CAN'T HANDLE THIS! IS THIS REAL? WHY IS SHE LIKE THIS?)) Nice employee notices that I've been waiting forever for my pizza and asks for my name, so she can keep an eye out on it. I appreciated this kind gesture. YES... PLEASE... GET ME OUT OF HERE! My pizza is finally ready. I open the box to inspect it. Looks great, smells great. I GTFO and go home to devour my delicious pizza. Thanks to the kitchen staff for making a tasty pizza! But I will definitely never go back to this place again. Horrendous service by one particular employee. I'll take my money elsewhere.
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