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| - I went to Sky Jump on 10/24 had a great experience. I didn't have a reservation but the staff there was great and I didn't have to wait at all. I opted in for the photo and video package, which ran me around $150 including the jump. The staff at both the "base" and the top of the tower were great. I felt secure with my harness, as they checked it three times at the bottom and twice again at the top. Their extra precaution put me at ease when I was about to go jump off the side of the building.
The jump was great, amazing views, and so thrilling. I've been sky diving before so I wasn't that scared, more nervous about having to make the jump off, as they will not push you off like with sky diving. No kinks whatsoever and was done in less than an hour by the time I paid, got suited up, was brought up to the top of the tower and had two others jump before me. I would definitely do that junk again.
After I jumped I waited around 15 minutes for my video on my flash drive and headed back to the hotel. Unfortunately no one on my trip brought a laptop with them so I was unable to access my videos or photos until I returned home a week later. Only to find my pictures were not on the flash drive, they were of some random woman. The pictures were at night when I clearly jumped in the middle of the afternoon, I'm not sure if the staff even looked at them before placing them on my drive.
I called on 11/1 when I returned home and gave all my information and was told that someone would send them to me the next day. Never received them. Called again and was told a manager has to look them up and she'll be in later on that day. Never received them. Called 5 days later and spoke with Carla who promised as soon as her manager was in at 5pm she would make sure she would look them up and send them out. Never got them. Today I finally spoke with a manager and she said that "It takes a while to look them up since we already backed up the drives. You know we have to plug them in and it takes time" ??????!!!! What. I've given them almost the exact time that I jumped. It shouldn't be that hard to pull up a file and look at the time stamps. Especially now that it's been FIVE days since I originally called.
Manager claims I'll have them tomorrow. I really doubt it. If you lost my pictures, just tell me rather than keep giving me the run around. It might just be pure laziness that no one wants to plug in a damn hard drive and look for some pictures.
TLDR; jump was great, just make sure your pictures are actually on your drive before you leave the Stratosphere.
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