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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I was selling my house and the inspector noticed a leak and some sliding tiles on the roof. I had 3 business days to say whether or not I would agree to fixing the issues. I'm probably like most of the people reading this and go by best reviews/number of reviews first and VIP Roofing isn't exactly high on that list since this will be their 4th review and first one in 2 years, all 5 stars though! I called 43 (I'm serious, I counted) companies in the valley with VIP Roofing being probably around the 20th. They were the first company to say they could do the estimate within the next 2-3 weeks and even scheduled it for the very next day. Eventually 3 other companies did call me back but most of their quotes were significantly higher than VIP Roofing and the one that was close sent a very generic estimate and seemed a little shady anyway. Froy showed up on time first thing in the morning, I showed him the issues that needed to be fixed and he gave me a rough estimate around $900 on the spot. The next morning I received a very detailed estimate with exactly what was going to be done and how much it would cost and it was actually $110 less than originally quoted. At this point there was some slight communication issues and if I could give them a .5 of a star because of it I would but it was quickly remedied and I'm not going to knock them an entire star for it. I had some issues getting a hold of anyone with a couple questions about when the work could be scheduled. I informed them that anytime before a certain date, which was 3 weeks out, would be fine for the repair and just let me know what works for them. I waited about a week and no one had gotten back to me about scheduling so I called the number they list for scheduling and reached voice mail on Thursday afternoon. I didn't get a response to the voice mail on Thursday or Friday so I sent an email Friday evening to check up on it. Saturday morning they called to schedule the repair for the following Monday. The two guys doing the work were on time, got the job done quickly and as far as I can tell they did a great job while charging exactly what the estimate stated. Slight communication issues aside, the experience was great and I will definitely call them back to inspect the roof on my new house!
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