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  • I don't not want to even give them 1 start because their service is a complete NightMare!! Do NOT GO through them for your mortgage LOAN!! I initially consulted with Scott Moses who explained to me how to do the renovation loan and he explained he would be able to get me a grant for the down payment as well. After I found a home in my price range and with the renovations I wanted to do I was told by his associate ALEX JIMENEZ that you can't so both programs . Then ALEX Blamed me for 3 days of the late closing saying I couldn't decide what program . Excuse me I was not given the correct information at all to choose from. Then I find a charge on my back account for $520 then the next day ALEX calls me and says I need you sign these papers . HE DIDNT EVEN WANT TO EXPLAIN ANYTHING of the 20 pages I was signing . THats when I found the $520 appraisal fee. I said no one told me the price or that you are charging my card! He said remember when I called you last week and for your card # said no I don't . Then started blaming SCOTT MOSES that he should have explained that to me in the initial meeting . Well he didn't do any of that .Then he changed his story and said I took your card from my file . He was trying to make think I did something I didn't ! Then one week before closing I asked Alex is there anything else you need to get the closing ! He said no! On the DAY OF CLOSING after the walk through he has floods of requests. Needless to say we are currently 7 days late closing and the last thing he needed for was something I provided him and he has lost it !!!! This company has no respect or sense of urgency for their clients and I'm at risk of loosing my home because the seller doesn't want to wait one more day for this to go through !! BEWARE DO NOT GO THROUGH PROSPECT MORTGAGE! They are a bad egg of a company !! Do NOT USE ALEX JIMENEZ OR SCOTT MOSES They are very very disorganized and Lie !!!!
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