Went to purchase a phone and was told I get a free notepad along with the purchase. What they didn't tell me it's a add on to the account and costs 10 dollars a month along with new line fees. So I returned the notepad 5 days later when I noticed this and was charged 70.00 for restocking fee.
Then the fun begins with the return of my old phone for a credit. The staff had no idea how to get the correct credit for my phone or even help with what was to happen. I got to spend hours on the phone with Verizon since the store didn't do the right thing from the start which would have made life easier. So maybe just go to a REAL Verizon corporate store to prevent mishaps like this.