This has always been my go-to for broken appliances. They've been reliable & quick. However recently they haven't been so helpful- they no longer service LG, which is 90% of what I own. Last week I had them out to repair a refrigerator for a client, they left to go find a part. Two hours later I met them at the residence again & they realized it wasn't what they thought & the appliance could not be repaired. It was a waste of my day & the repairman's as well. Serious let down. And it cost my client a couple hundred dollars to find this out. Ugh.