I used to love, love, love Pita Jungle. I went to ASU and it got me through college. After college, its the place I could eat a nice meal when on a diet. I always liked the food and casual friendly atmosphere.
My last visit there left me feeling decidedly "meh". The service was so casual that we barely saw our waitress once after ordering: to bring the bill. There were 3 of us - we ordered 3 apps and 3 dinners. Dinner was "fine", though I remember it tasting "fresher" but what'ev. I wasn't expecting 5-star anything. It was a casual dinner with friends.
Also, you should know that if you want extra pitas with your apps, you can expect them to arrive with the bill.
So, if you go: be patient and order extra pitas when you order your iced tea.