Decided to give this place a try even though the rating was 1.5 stars.
The place was nearly empty since it was the Tuesday before Christmas and the hotel is slow.
A strange thing happened as I walked in. One of the girls working had some kind of medical issue as she was waiting on a couple of people. She suddenly went to the back and fainted. The whole staff understandably went to the back to check on her and call for help. But the manager was able to split the crew to the wait on the customers and take care of their down teammate.
So down to the review...
The place is pretty big. Lots of places to sit and relax with a latte and a gingerbread cookie. WiFi is thru the Venetian Palazzo network.
Couldn't get a good reading on the staff because of the emergency that I talked about earlier. But the staff seems large and if working well together, should be able to deliver orders quickly and keep the place orderly.
So three out of five stars...