Today was my fourth and final time at Kiku. From beginning to end, the experience was below expectations. I have been here for both lunch and dinner- the food quality has gone way down. The actual restaurant itself seems dirty (our table, iPad menu and the floors).
Notable items that led to this one-star rating:
Stacking plates- the servers stack plates, FULL plates of food to be served to tables. Even our tempura sauce was stacked on top of other bowls of sauce- confusing and off putting!
Nigiri- red snapper, salmon, mackeral fish were sliced embarrassingly thin. The rice was packed into massive, tight lumps at the highest point an inch tall. Very disappointing.
Sushi rice- soggy, overly sweet and too mushy. At times, difficult to taste individual grains.
Rolls- red/ green dragon and rainbow rolls are pre-made and only topped with fish once ordered. The rice and filling in these rolls were refrigerator-temperature cold.
Spicy salmon sushi- too large, way too much rice. Is there a point to packing your sushi so full of poorly cooked rice?
Edamame- difficult to screw up? Think again. Water-logged and unsalted.
Missing orders were more frequent than they should have been for an ipad system. Service was indifferent and standoffish.
Would rather get better sushi at a quick take-out joint and have plenty of time to spare.
Can't think of a reason to come back. Much better AYCE can be found in the GTA.