I was at Tuina.ca the first time last night with my 2 daughters in their twenties and 2 other male relatives. They have bought 2 "couples' Groupons for 45 minute massages. This is the most trivial reason why anyone would give a low rating for a business but when it was my daughter's turn, the female receptionist (whom I found out is from Tian Jin, China) asked if she has an English name so that it would be easier for the Japanese masseuse to pronounce. What's wrong with the name Xing? And why must my daughter have a name that is easier to pronounce? Does the Japanese masseuse have an English name so it's easier to pronounce or remember too? Really uneducated of the receptionist I must say. I didn't have a close look but I didn't seem to see a visible business license in the clinic. And, after the session, my daughter was told she had to pay the HST in cash(totaling bout $17.50) which was not a big deal but that was not what the Groupon says ...I have bought Groupons in the past and I never had to pay extras when using them. So, not a very moral or honest thing for the clinic to do. A tip to all: do kickboxing like I do ..you pay a gym a moderate membership fee but which does your body a lot of good.. rather than spend a fortune on massage sessions which just relieves you for the day!