This was a planned visit as we were visiting an exhibit nearby. First word of caution this a more grab and go kind of spot as seating is limited.
The concept is kind of straight if you ask me there are two option you get the margherita or you make your own.
Options for dough, options for sauce, options for cheese, options for tomatoes, options for meats etc etc. It can get overwhelming real quick. I tried to keep it somewhat sane as had 2 types of cheese, one type of meat, sun dried tomatoes and peppers.
The pizza was ready real fast as we went off peak hours. For starters the pizza is soggy so either over sauced or something is off with the dough or baking temp. The only have plastic cutlery which doesn't lend itself to soggy pizza. I recommend one ask for the pizza to be sliced to more than 4 pieces even if eating by hand.
Now for the service oh boy do they need to be trained here. For starters don't walk away while you are in the middle of taking my order for no apparent reason. Other issues mentioned elsewhere are still present. I understand this is fast food and I don't expect white linen service but this is downright unacceptable.
I would say 2 stars.