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  • Holy crap. I would be shocked if this restaurant makes it 6 months. I'll start by saying the burgers are decent, albeit a little slow out of the kitchen. That's about all I can say that's positive. A few of the issues: * The bartenders are seriously undertrained and under managed: No one cleans the bar top or mixing containers, "Jack rocks" is served with Coke, and I saw them pour alcohol for a minor (story below). * They're disorganized. No one will seat you, soup does not include a spoon, food arrives at random intervals, no drinks get refilled, and the bill does not come. But there is staff everywhere. * Customers are frustrated. In the space of 10 minutes, people from 3 different tables demanded to see a manager within our earshot (2 of whom stomped away). * The menu is poorly put-together, with multiple spelling errors and severe ingredient confusion. (The bacon burger has no bacon--but it does come with other non-bacon pork toppings.) I'll stop rather than belabor the list of challenges. We won't be back. Story: A waitress walked behind the bar to ask for cherry syrup to add to a soda for "a little girl." The three bartenders consulted with each other, agreed on deKuyper's Razzmatazz Raspberry Liqueur and POURED IT! The father was standing nearby trying to get a bar menu, and he called out the error, insisting that it was alcohol (it is). The three bartenders and the waitress all promised that "it's just flavoring" and they "use it in Shirley Temples." No one tried to read the bottle. Then the waitress delivered the drink. (Eep!) A few minutes and an online search later, and dad was back at the bar, furious. To dad's credit, he and the family left the restaurant without a scene.
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