My original experience with sales person Kendra in August was great. My most recent experience was awful. I arrived at 7pm to choose a chandelier, the store was open til 8. the store was understaffed. I waited on line around 7:40 to receive help in making a decision and after 10 minutes of waiting was told the store was closing at 8pm. The sales person was clearly not in the mood to help me or the others who were waiting at the counter for help. I left the store disgusted, no way i would trust a salesperson who was in rush to closeup shop.