P.A. Ward is the best. He's so wonderful with my newborn son. He listens to my concerns and offers explanations and advice, he does thorough exams with every visit, and he makes sure to not stress my son out too much. He's very compassionate. He also always returns my calls. I stumbled upon this office and was skeptical at first but couldn't be more pleased with P.A. Ward. They could definitely use a larger office to accommodate all the families that are in this small office at once. I often can't find a place to sit or even stand amongst all of the other parents, children, car seats and strollers. Very tight quarters in here. The staff are not over the top friendly but they certainly aren't rude. They use a lot of sanitizer in here and I'd like to see more sink and soap use but they have ALWAYS been able to squeeze me in same day and as a first time mom, I've requested same day visits several times. My son is 2 months old now and he's been coming here since his very first doctor appointment. I have no plans to find a new pediatrician for my baby boy. Very pleased.