Have lived here for 5 years and have been trying to save our queen palms & our last remaining ficus tree. Now we have citrus trees that are only 2 years old and they are having problems too.
We've had several people come and give their opinion of what they felt the solution may be and have paid for a lot of treatments that helped but didn't really solution anything. Warner was the first one to realize that the underlying cause of the issues we keep spending money treating...we have bugs (aphids and some other things) and they keep reinfecting our plants.
So along with a better treatment for the queens, he also let us know what products to use to stop the insects (even the ones attacking our citrus trees that is organic) so now we have hope that they will survive.
If you have any tree questions, you need to call Warner. He's extremely knowledgeable, straight forward, and reasonably priced. Wish we had found him years ago!!