Update 2/3/16 - Dryer still working great!! Update- dryer working great 3 loads later...Soooo happy with Tony. A very nice man willing to save us money rather than take it from us. Showed me the problem, how to do it myself, pulled up the you tube video, said he would come back to put it back together if needed (at no additional cost) and then offered several cost saving options if that didn't work. I have put it back together and it seems to be fixed! If it does end up dying (it's 10 years old) I will definitely call him. Thank you, Tony!