I don't normally write reviews and never one this long. I came to this nail salon last month and found out it was under new ownership but had a gift card my husband bought me from Valentine's Day that I had not used and didn't have with me. Kim who I assume is the owner said she will still honor the gift card next time I came in. I'm back today and not only did she honor the gift card and she was so nice to another lady and a daughter that came in. The daughter was tired and Kim offered to go buy her a ice cream next door!! Then they came back from the ice cream place she gave her a hand full of Hershey kiss and a juice box!! I'm blown away by the "memorable" experience for them and me witnessing it. As far as my nails they look great!! You can tell that Kim takes pride in making sure her employees are doing the best work.