I was in town for a wedding with my boyfriend. He had never had a professional massage. I found Hand & Stone through Google and yelp and booked us a couple's massage. I am very picky about my massages. I usually feel like my masseuse isn't "listening" to my body reactions (i.e. when I get ticklish or if something hurts too much). I lucked out! Amy is a perfect masseuse! She knew exactly how much pressure I needed and worked on the areas I had told her needed focus. I was so happy during the entire massage!
As for the location. I was very happy with the waiting room, and the massage room itself. Don't expect to get into a bathrobe and take use of a spa or sauna. This is more of an in-and-out massage place. But don't let that discourage you. It was wonderful and I'd recommend Hand & Stone to anybody.