This review is based only on the e-mail seeking a quote for a cake.
I realize the real money is made with wedding cakes.
I e-mailed for a quote for a graduation cake.
What I got was an e-mail response about how much cakes start out at as if I could not possibly afford to order a cake. I responded that I was more focused on the cake--not price or servings. I again reiterated that I wanted it to be designed a certain way and wanted an estimate of cost. Obviously, I can afford a cake if I am e-mailing a bakery and not running to Costco!
My experience is if you're not spending enough, they do not even want your business at Graceful Cake Decorations. They never even bothered to return the e-mail with a quote. Fortunately, I found another vendor who responded to my e-mail with a quote, and today I made it to the store to place the order.