Still happy to say that after years of coming here, I am still a faithful client and refuse to go anywhere else. My experience from ease of scheduling to the final results have been nothing but positive. Because they are busy, I would definitely suggest calling two to three weeks in advance to reserve a time for something you find ideal. I like that there are after work hours because they're open til 8pm on weekdays. I had my balayage refreshed and updated by Tanya yesterday (after slacking off for half a year and not coming in...), with a cut and conditioning treatment. She is absolutely meticulous in her work and takes her time to do a good job. I was there for 3 hours at least; patience is a virtue! The compliments poured in all day today!!