I visited this property in July. Ist visit since they added an SPG lounge.............the lounge is OK, nice views of downtown Toronto, but.........
- the property has not been renovated;
- our room request was not honoured;
- the Starwood Fitness area is very poor.
The biggest surprise of all was when I raised the GM Suzanne Marshall & her assistant Wendy Won. Rather than deal with the concerns, their response was we will try better next time! Next time? If you are so inclined, check out:
http://www.tripadvisor.ca/ShowUserReviews-g181740-d183774-r232572219-Sheraton_Parkway_Toronto_North-Richmond_Hill_Ontario.html#CHECK_RATES_CONT
"Fool me once, shame on you ; fool me twice, shame on me!"
Methinks not!