It's OK but not great.
The place looks nice and clean and it is. Once you get inside you wait in a line to order your food. When you get to the front you order your food. On your credit card copy, there is a place for a tip and a reminder than normal tips are 15% , 20% and 25%. If you didn't notice that, the staff has a handmade sign reminding you to tip. Can you see how it's sort of weird to ask for a tip before service? The service itself was good but it is limited which isn't the staff's fault. You get your own drinks, ketchup, napkins, straws etc.
This time I had and IPA and the El Diablo burger and my wife had a classic cheese burger which they advertise as coming with Tillamook cheese. I can buy that cheese at Safeway so I don't find the value there. The beer comes in a glass goblet. My Diablo was dripping in sauce but the meat wasn't seasoned enough for my liking. Wife said hers was just OK. The fries are very good here, especially the Truffle fries.
This was our second time and out my wife and I figured it was OK but that's it. Both times it seemed like it was going to be better than it was.