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  • I wish I could give more stars because the management is super friendly and accommodating and the place is very clean and well taken care of. Unfortunately, I will not return because I had a very uncomfortable experience last weekend with a nail technician blaming me for a schedule mixup and raising her voice at me in front of other customers as she is doing my manicure. For 9 months I had always, always scheduled with the same two technicians.. one does my mani and the other my pedi simultaneously. I scheduled with both, signed in and indicated both their names and I also told the front desk that I am scheduled with both ladies. I was called back by the lady who does my pedicures and she stared my manicure instead. I was confused but I assumed the front desk arranged this because my manicure lady had just starts applying polish a few seats away on another customer. I had no problem with that and was willing to stay a little longer because I knew it was worth having the lady do both. Front desk came by and apologized for not telling the technician that I had scheduled with both and that it would take longer. I had no problem because mix ups happen and it was the first mishap anyway. As the lady is doing my pedicure she asked why I didn't notify her that someone else is doing my manicure. This caught me off guard and told her I thought it's what the front desk arranged. She raised her voice said no and that it was my job to tell her this info. I advised that it was a misunderstanding and again she raised her voice and said "next time, you have to tell me" in a very rude tone and I had about 4-5 technicians along with their customers staring at me. I finally snapped back raising my voice and told her to stop raising her voice at me because i don't work there and it isn't my responsibility to arrange it and she can discuss it with the front desk. I felt SO uncomfortable. I only go to her because her work is so clean regardless of the fact that in the last 9 months she can't even manage to look me in the face and say hi. She decided to be nice after and call me "sweetie" and "love" when time came to pay. I won't put up with that fakeness and rude attitude. I'd rather she not talk to me at all and just fix my nails rather than talk to me as if I owe her something. Owners weren't there so I'm leaving this review because this info probably never got to them even after I called and complained. Oh and the techs were arguing over who was going to do my pedi. She was forced to do it and wasn't happy about it. Please get your nail techs in check and fix their attitudes. All I wanted was a quiet nail session and instead I walked out embarrassed.
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