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  • Let me start this review off by saying this was our second purchase this year at this dealer as the whole family only buys Toyotas, had purchased a few in the past from Centennial Toyota, but stopped buying from them when they lied to my wife about the new Scion she wanted to buy not being available in a specific color when in fact it was. So, We ventured on down to Autonation Toyota. They told her right off the bat yes we have that color and yes we have one in stock! Our salesman was super nice and a very humble guy and he let the car and it's features sell itself. We sat down, made a deal super quick, got a great interest rate and were in the new car in under 2 hours! THAT IS UNHEARD OF! We were like well, we planned on spending almost all Saturday making a deal, what a time saver! When it came time to buy my car, and Autonation had one, we were excited to go buy from them again cause we knew it would be no BS and we wouldn't be wasting our time. We had been to other dealers that week and just weren't satisfied with the service or any deal they put in front of us. We had pretty much the same experience this time around, Nice salesman, easy to deal with. (Thanks Joseph C.!) We did run into one hiccup since I bought a used car instead of a new car. But after contacting the GM and explaining the situation they took care of me the very next day. I firmly believe that businesses should be judged based upon on how they take care of their customers when issues arise. Nick, the GM cared about making sure I was a happy and well taken care of customer. He handled the issue and even followed up to make sure his people took care of me. Now, THAT IS SERVICE! Nick, I'm sure my family has many more Toyota purchases lined up in the near future and we won't hesitate to keep visiting the dealership for not only our service needs but vehicle purchases as well. I look forward to spreading the good word to the local FJ club as well as our family & friends. Thank you again!
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