My boyfriend and I visited Arizona from Texas this weekend. We decided to hit up Zipps Saturday evening thinking it'd be the best place to catch both of our college football games (Texas A&M and ASU) since they have about a bajillion TVs. We sat at the bar for several hours, had several drinks each, buffalo wings, and a large pepperoni pizza.
Pros: The food was pretty good. The wings were crisp but also extremely saucy. The pizza was fresh and hit the spot. Their margs were also pretty tasty. Most importantly, the TV situation here doesn't even kinda suck. There's a good size television every couple feet, which makes for optimal sports watching. And I'm not going to lie, I was pretty impressed when the 9 TVs merged into 1 giant screen when the ASU game started. I don't care who you are, that's cool!
Cons: The service was less than acceptable. From our very first greeting, we were just appalled with the attitude of our bartender. She was extremely short with us, and just plain rude. And it didn't stop with her. Every bartender after her also had the same kind of unpleasant disposition. It's like one of them caught a severe and extremely contagious case of Resting B*tch Face and then infected the whole bunch. It got to a point where everyone around us was also talking about how they didn't appreciate the way they were being treated.
Having lots of TVs is cool. Having decent food is also cool. But being treated with respect as a paying customer is the coolest. And in my opinion, it's the customer service that makes or breaks a place.