Took moms in there today to get her introduced so she could get comfortable with the process etc. The guy who helped her out was very informative and patient with moms. (She's in her 70s, can't hear, not used to new lingo, etc). (She still calls it "grass"). (How retro).
Thanks!
Update: knocked a star off after seeing the receipt with a 20 dollar "consultation fee". bogus tomatoes man.