Unless you want paying too much for your shutters avoid Best Buy. Later found My friend paid considerably less for about the same square footage only because he used the leverage of comparing prices. Do your homework not buying during their initial home visit making them compete with other pricing. You can expect phony discounts that elderly people find enticing & customer service is non-existent. Your call complaining will eventually be returned but expect no satisfaction. Should have given more consideration to the State of Nevada Consumer Protection Agency cancelling this contract within three business days but held off expecting a fair adjustment. Use a credit card for additional leverage without depending upon stopping the payment on a check because it will likely be cashed on the salesman's way back to the office.