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| - First time going to The Vig at this location, and it will also be my last. A couple of friends and I decided to have lunch here today and boy do I wish we went somewhere else. We arrived and the hostess was very friendly (young girl with long hair) asked us if we wanted to sit inside or outside. The weather was nice so we decided outside. As I observed the seating area outdoors it was not too bad, and not too busy. I got up and gone to the bathroom and returned to the server stating that he would bring me a water. As he came back, I started to drink my water in a glass that was cracked down the side. I patiently waited for my server to return. When he didn't, my friend stopped another server and told her about my water. The server took my glass and said, "I will bring you another one." (Except she never came back). As an employee came out with our appetizer, we asked him if we could not only get my water but refills.. He was nice enough to help his fellow employee out and brought us more water.
Our food came out, I ordered the Greek salad with no chicken. It came out and I began eating it only to notice this one spot where it almost looked like dirt. I decided to rub it between my fingers because there was no way that it could have been dirt in my salad. Especially not at this fine establishment. I mean I was willing to pay 13 dollars for some lettuce, olives, 2 pieces of feta, and 1 garbanzo bean.. oh wait I forgot and some dirt aka oregano.
I called my server over to tell him what I had found. He decided to take my salad and call over the chef. I waited and waited (btw I was so hungry). Finally someone named Liza came over (who appeared to be the manager). Who btw made no eye contact and I felt like what was supposed to be an apology was just rude and condescending. She basically told me she was sorry but that was not dirt. It was oregano and she comped my salad and walked away (acting like that's what I was looking for). She was not sincere at all, and I felt like she did not even care. Did I mention I was still hungry. Yeah, um she didn't ask if I wanted anything else.. or if I wanted to see the menu.. just walked away.. um really.. what ever happened to good customer service!?
This was the worst experience EVER! I would not recommend this place to my enemy! So unprofessional anddddddd as soon as my bill came the server finally apologized. Really Brian!? In all of my life I have never not left a tip, even if my service was bad. I guess there is a first time for everything. And it wasn't only due to the dirt salad.. it was the fact that your service sucked too!
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