Walked in 15 minutes before closing, and was helped right away. The store was empty, greeted as soon as an SA saw us, asked if we knew what we were looking for and went straight to the shoes. I didn't catch the names of the ladies there, it was a manager and a new SA. Súper patient, nice and helpful. No rush at all, tried on multiple pairs of shoes. Ended up leaving with 2. Great location, right next to our room elevators in palazzo.