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  • I moved into this apartment complex thinking it was the middle of the road. Not too expensive not too cheap, great area... Appeared to look very nice from the outside. My husband and I spent months deciding on where we should live and after viewing their "Phase 1" Carlisle (or something) floor plan we were convinced we made the right choice. We asked the people working what the difference between Phase 1 and 2 were and they told us that the living room was 20 sq ft bigger. We thought it was a no brainer. When we went to do the walk through in our apartment we noticed 1. living room was bigger and master bedroom was SMALLER! Including the walk in closet, it was a joke! 2. Kitchen was smaller, no counter space OR storage space for appliances because they decided to put the pantry on the side where the counter space was rather than all the way to the back. After moving in in October our air conditioning broke after 2 weeks. Since it was a warm October they said they would make it an emergency and they would be there ASAP... They did not come until 4:30pm when I called it in around 10:30am After that our dryer had something wrong where it was burning our clothes and nobody came to fix it until 2 weeks later. Our fridge light went out and I was afraid that the fridge was broken and had stopped working so I called to have them come and fix that so all of my food did not spoil and once again they said since it was an emergency they would come ASAP and they got here around 4:00pm to fix it when I had called it in early that morning. We also started to have a mold problem on ALL of our windows because they are old and probably dry rotted and not put in to code and they still have not done anything about that. (Keep in mind we have been here since October and it is now December) Then a month later our microwave broke so they had to come and replace that and then our whole closet shelf in the guest room came down because they put the nails into the dry wall and not the studs. Last but not least (and probably more to come) I go to run the dishwasher tonight and it will not turn on We pay a lot to live in the area of Ballantyne. After living in an apartment complex before this for almost 2 years and not having any maintenance problems and paying LESS I am more than dissatisfied with our experience thus far. I guess in the meantime I'll be waiting for the washer or oven to break...
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