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  • I am really disappointed in the customer service here specifically from the Manager (or one of the Managers). I work in the center and go in a lot, and I wanted to just get the small salad to go as I was working and would not be able to finish a large salad. I asked one of the gentleman who was making the salad and he said it should be fine if I just paid to add chicken since the small salad does not come with a meat. When he asked the Manager how to ring it she stated that "we cannot do that." I said I didn't mind paying for it or how much it would be and she again just stated she could not do that for me then walked away. It was so awkward as both of the gentlemen there could obviously tell the Manager was NOT giving me any type of customer service. I am also shocked that a company would not take my money (I had stated I didn't care how much it was) or even offer me any ulterior options for next time. Being in the customer service industry for a long time I am truly amazed that you would potentially risk loosing a lot of business by treating a customer that way, especially one that works close by and helps bring in a lot of business. The Manager (a woman) was just plain rude and did not want to help me in the slightest. Such a shame, the food is great.
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