So disappointed. Got here around 3:30 pm. It was crowded, but I've seen it worse. The hostess seats us right away. Out of habit at this particular Cracker Barrel, we always time how long it takes a wait staff to come up to your table. During this time other tables are coming in from 2 people, up to a party of 8. They was being served their drinks and even a couple of tables even their food. Shortly after we had been seated. 25 minutes later and still no one had come to our table. My sister asks another server could he please get someone to come to our table. He didn't know who was taking care of our table. So he went and got the manager.
Then he came up, " no how long have you been waiting or I'm so sorry this happened". We just wanted him to acknowledge I'm sorry about this and let me get this right for you. Yeah not so much. He never came back by to see if we had been taken care of or anything. Just what do you want to drink. And someone will be with you. This isn't the first time that it's so scattered brained with the service. But today it was so much worse than ever.
So a girl comes with our drinks. Take our orders. Then another 40+ minutes the food still hasn't come out and lost sight of the server. Never got refills on our drinks. When she finally brought our food out, I asked for a cup of ice to add to my drink. At this rate I wasn't sure if I wouldn't see her again. Which the ice was finally brought out when we had almost finished our meals.
Asked for a box and that took another 10 minutes to bring that out. I just don't understand what in the world was going on. Tried to give this location chance after chance. I believe we will be moving on to a different location.