My favorite coffee shop in Champaign. I usually order Americano and occasionally pour over. They do the pour over in the very professional way - have no complaint. However, I wish more employees at Brewlab know how to make Americano. The male employee who I assume to be the lead of the store is very professional. One time he noticed my slight reaction towards the too-watery coffee a other employee made and he asked me if I want another one. What a champ (and I'm sorry for being a sensitive customer!) If he is making the coffee, then you can just leave it to him for the perfect Americano. I'm only giving 4stars for this review because last month I ordered Americano, waited almost 10minutes though the line was not present, and a new employee basically gave me an espresso lol; I was bit disappointed but she seemed like a new part time so I guess it is okay! Everyone learns from a mistake.