This is a tough Dunkin to review, because it has some pretty bad qualities but pretty great workers that make up for those qualities.
Most of the workers are nicer than they look- which is great when they constantly mess up orders. Every other time I go here, something is messed up whether it be an entire sandwich or the wrong sized coffee.
The one memorable experience I had was ordering my regular - veggie egg white flat with cheese on a croissant- and opened my sandwich in the car to find it had bacon. I was pretty mad and went to go storm back in, when someone on their BREAK noticed me and immediately offered to go remake it. Everyone was apologetic when I went back inside for my new sandwich, and they all seemed pretty genuine.
Not happy with their ONE cash register up front. It makes taking orders difficult for them and that's when things start to go wrong. There always seems to be one too many workers back there.. Decrease by one worker increase by one cash register and they'll get much better.
Normal Dunkin food, friendly workers, fresh coffee, but constant mess ups. If you're going through drive thru, make sure to check your order in the parking lot before you leave!