Absolutely do not take your RV here for service! One of the worst customer service failures I have ever experienced. I had 3 different service reps assigned to me (Calen, Jason, and now Denise). They installed incorrect parts, missed others completely and took way longer than they estimated. I had to take the camper back several times and 6 months later it still isn't fixed. I have made at least 6 trips there personally to find out what is going on and each time there is at least one irate customer at the service counter because of their failure. They never know whether the parts have arrived or not and after a trip to the stock room with one of the reps, I can see why. They have boxes piled all over each other with no organization whatsoever. To find your part they have to literally wade through the boxes reading labels and looking for the box that looks "about the right size". Are you kidding me? I will never go back there again! I am now so frustrated with this place that I am just going to order that parts myself from the manufacturer and replace them myself even though they should have been covered under warranty. Please do yourselves a favor and shut down the service department completely or hire new management to do a complete makeover.