We have eaten here several times and in the past I would have given it 5/5. However, the last time we ate here we took the food to go. It was quite a wait for our food (which I know they are cooking on the spot) but I would say 20+ min. After we got home (5 min away) the food was just okay. Nothing special. Maybe it was just a fluke since our previous experiences were must better. Love the fresh cut fries/malt vinegar!