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  • I wanted new glasses for my wedding, as my current ones were transitions and do not do well in pictures. And, everyone knows me with glasses on. When I called to make an appointment, I was told that I would be able to get my glasses by 6/4 - my wedding day. They would tell the lab it is a "rush order." At my appointment, I again asked if I would be able to get them by my wedding, and the associate said yes, and they would be sent out that day. They actually were sent out 3 business days AFTER my appointment. NOT the same day. They were not ready the day before my wedding, but I was told they would ship my glasses overnight and I could pick them up on Saturday. I thought, Great! They made a mistake, but they are fixing it!! Well, I called on Saturday to make sure they were ready....and they were closed. Their lies had made my wedding day much more stressful than it needed to be. At any point during this experience, they could have been honest and said "No, your glasses won't be here in time." If that was the case, I could have gotten fake ones just for that day. But, I was lied to when I made my appointment, at my appointment, and when I called the day before my wedding. How can someone tell me that I can pick up my glasses on a day when they are closed?
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