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  • Really disappointed in the service here. My server was fine, but the hostesses (there were 7 of them) are completely clueless. My boyfriend and I had a reservation for 7:30 and after waiting 45 minutes and asking the hostesses for updates 4 times, we were finally shown to our seats. Almost everyone else waiting with us ,who also had reservations, were complaining for the same reason. Several spoke with the manager. During our very long wait for our table, a man walked in with about 6 other people and asked if there was space. They were turned down immediately, along with about 30 other walk-ins. Instead of leaving, the man went behind the hostess stand, pulled out his wallet, and slipped the blonde hostess some money. She then proceeded to put their large party on the list and in about 10 minutes, they were all seated (cutting everyone in line with reservations including myself and my boyfriend). It put a really bad taste in my mouth. I used to be a hostess, so watching the 7 girls stand there and chat with each other while the lobby and lounge were packed like a sardine can, was incredibly irritating. Make yourself useful. If you can't do that, at least pretend to be actively doing your job. The food, like always, was good. For the extremely high price of dining at Chima, you should be guaranteed a nice experience- which includes a helpful and happy FOH. I got the opposite.
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