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  • This was my first time at this stadium for spring training. I have been in Arizona for a week traveling to the different stadiums and this "Peoria" stadium I heard was nice but they had by far the worst ushers I have ever encountered!!! Completely rude and have zero customer service or friendliness to them. From the bottom to the head usher... Nothing but rude!! As soon as I make it into the stands my entire experience was ruined thanks to an extremely rude man named Stewart. I walk down to where everyone is standing to see the players on the field and with an extremely harsh tone he had the audacity to yell at me to go back up the stairs. Not knowing that I was "breaking the rules" as I had just taking a step down to the last step (where tons of people were standing) I kindly apologized (disregarding his horrid tone) go to turn and leave but noticed 15+ people were all standing against the same row of seating so I asked the usher why he has such a disgusting tone towards me and he said you need to move. I would have let it go but it was so uncalled for and such a new level of unbelievable behavior I asked for his name and then asked to speak to the head usher. What a mistake that was!! He was just as rude. Obviously leadership reflects subordinates. When I first asked to speak with him he ignored me and kept walking. Then when I explained the situation he rolled his eyes and said well what would you like me to do about it. Coming from 10+ years of high customer service driven background and working strictly with high profiled athletes, I was beyond baffled at his response. I don't think I'd ever return to facility if these are the types of volunteers they have as the "face" of their facility. Completely ruined my experience so I left. I highly recommend any other stadium over this one.
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