I had State Farm Ins for over 30 years. When I moved to Arizona I continued to have State Farm Ins with Sam Winter in Ahwatukee AZ. After 40 years of safe driving I was hit by an uninsured motorist, who was 100% at fault (my car was stopped). Sam Winter never once initiated a phone call to me, never explained how a claim works, even though I asked him to and he said that would be a good idea, never once called to see how I was doing. Equally impossible to work with are the staff who handle your claim. I had over $35,000 in doctor bills. State Farm would not give me money to pay the bills, claiming that they only write one check. Eventually the hospital put a lien against me. When pressed State Farm made a partial payment, after telling me that they never do that!
I dropped State Farm. Does this sound like a good neighbor to you? Took over 2 years to settle.