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  • UPDATE from last conversation on Apr 2 2012 with Restaurant Manager Franchesca whom contacted me in Mar 2012 on Yelp & assured me that they didn't have a mandatory gratuity charge & that they are a small family restaurant that is not out to rip customers off. She challenged me to present the receipt from my Dad's Birthday dinner which I submitted to her. Not only did she NOT reply, I had to pursue an answer from her a month later in which she then claimed that there is a charge for a table of 6 people and that the restaurant does charge a mandatory gratuity. However, she couldn't explain why the mandatory gratuity was 28% & why they don't inform customers ahead of time anywhere on their menu, in their restaurant or verbally when making reservations or before ordering at the restaurant. BEWARE!!!
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