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  • As a massage enthusiast (for stress management) I know a quality and professional massage. My mom very sweetly and innocently bought me a Groupon for a massage here. First, I called three times and left messages to schedule an appointment-- I never received a response. I decided to just walk in. When I arrived there was a sign outside that said "1 hr massage $39.99". My Groupon was $65!!! When I walked in I had to wait 10 minutes and then ring the bell for service. I couldn't be seen for an hour. When I came back, the boss was there to verify my Groupon. At this point this is all logistics and I was understanding of the process. The problem came during the massage. My massage therapist took a 20 minute phone call while massaging me with one hand. I like to relax and get into a zen state....this did not happen bc she was putting 20% effort into the massage. I don't like conversation during my massage. I REALLY don't like a screaming conversation on speakerphone in Vietnamese. This was the most unprofessional massage I have ever received. I understand emergencies happen, but she could have excused herself and come back. I would've understood. As I was leaving she asked for a tip!!! First of all my Groupon paid $25 dollars MORE than the advertised price. Mind you, I understand people work hard for their money, so I always tip at least 20%; however the phone call sent me over the edge-- a 20 minute phone call during a massage in inappropriate and unprofessional. When I explained the price difference and advertised cost she said her boss gets all the money and she only works for tips-- not sure if this is even legal in PA. I of course ended up tipping her despite my complete disappointment in the service I received. I have been to several other Asian and traditional massage spas in the Wexford and Cranberry areas-- none were anything like this. Plesse avoid DL Day Spa. It seems shady and I believe there is likely some illegal business practices going on.
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