Stopped in here by accident yesterday-- what a great shop. I'm not sure which owner we met but she was great-- helpful without being overwhelming and really appreciative of our business. We have a rescued dog and although she was not with us on this particular visit, we showed the owner some photos and discussed flea and tick prevention. She wound up recommending a product by Pal Dog, which is made from all natural oils and is also good for humans! She herself rescues dogs and it's very clear that she cares deeply about pets. They do carry unique products but it's the personal attention that really makes the difference here.