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  • Have been ordering from this location for sometime now, and the most recent experience put me over the edge. Have had a couple issues in the past with online ordering and picking up, problems with credit card verification on their end and incorrect orders etc, ... but nothing to stop me from going. UNTIL With my most recent online delivery order I made a pizza half and half, only to notice that something was confusing with their summary. I called to verify, and they confirmed my order. However when it showed, half was incorrect. I called to have another sent and Heather told me that there would be one on the way. Within 5 mins I received a call from the manager (can't remember her name). I figured it would be to go over things, however without any hesitation she instructed me to have the pizza ready to switch out saying that she would not have the other pizza delivered otherwise. At first I agreed to this strange request, but then after a seconds thought told her I found it strange that with their mistake I would have to wait an additional 30 mins just to switch it out. She blamed recent issues with people wanting free pizza, and I didn't see how this applied to my situation when it was their mistake. She then said to only put back the half that was incorrect, but at this point I was over it. After getting off the phone, I decided to call back and tell them to cancel the redo, we ordered Dominos instead.
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