I went to this Starbucks location yesterday after I messed up on my mobile order. I meant to send it to that location and accidentally sent it to the one by my work.
I walked in, explained to the barista what had happened and BOOM! she instantly grabbed a new cup and started taking the order for me. It really meant a lot to me that she did that.
I hope that someone from Starbucks corporate sees this and gives the staff a high five for me because they truly deserve it. That's exactly how you would hope your employees would treat their guests.
Thanks for my green tea frap with protein! A full belly and a smile really go a long way!