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  • I really would like to give zero starts. A total scheme of a dental office. I chose this place as my new dentist due to the nice flyer they mailed advertising new patient services. I have Delta Dental with my company and amazing benefits. My first visit they promised no charges for the cleaning, xray and initial checkup upon me signing up for scaling (very expensive deep cleaning). The flyer says the main services are a flat rate and my insurance co agreed they are too but the way they billed them AFTER they exhausted my benefits with other stuff ended up on me losing that benefit. The dentist suggested I needed more work and I was ok w that . It is the way they do the billing. After the initial paper work, I agreed to in an house payment plan--knowing if THEY mess up the charges I could cancel. I went in for a scheduled appt and a different office girl from the first day came in to tell me I was getting billed wrong and would need to pay another 1800 dollars. I told them cancel all appts right there and refund the rest. I checked with a lawyer from my company. You cannot bill for service not rendered. They have yet to refund the additional charges on the care credit meanwhile my insurance already paid all claims. My insurance company said the charges sent in are roughly 25% above national average. Rip off. Do not go here. I will write a review weekly on numerous sites until I see a refund for and charges for the right bill. I should NOT be charged for the cleaning since I am giving them over 1100 out of pocket for a deep cleaning and even more for a crown. The dentist and periodontist were very nice. The office girl is the rudest thing I ever met and completely unorganized. I work and manage in the finance field so being treated like a moron is something I do not take lightly. This is ridiculous.
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