Very disappointed in the service. I spoke to owner (Jason) this morning on phone who seemed cordial especially when I told him I'd like to try his beef bones sourced from grass fed cows to make bone broth AND I may be referring patients to his place. He wasn't there when I arrived 4:40pm but the butcher who WAS there looked annoyed and eager to get me out of the store. Weighed the bones and scurried to the cash register started ringing me up without giving me opportunity to buy anything else. Maybe he just wanted to start his weekend festivities and I was holding him up. Maybe he was having a bad day.
When I asked if they sell grass fed beef he got defensive and said their Certified Angus Beef is clean and I should "google it!" Im sure it's cleaner than most retailed beef. (Personally, I question the "vegetarian" diet of their cattle- I doubt it's purely grass fed) He claimed ALL cows are given hormone injections at birth. NOT true. I shook my head left the store - I didn't feel he was worth my time conversing with and plus, another customer was waiting. I still made the purchase and will give these bones a chance, trusting they ARE grass fed. I walked in there excited and happy to find a small business butcher shop carrying what I was looking for . I wasn't demanding. I simply asked that.
Online ordering or just buy from big retailer Sprouts may be better options. If you believe in safe hormone, pesticide free food sources and good customer service don't make this your first stop. Watch out for the one with the mustache. 2 stars for clean store and nice presentation and that's generous. Whether customers are buying a small item or several hundred dollars worth they all should be treated nicely. Perhaps I'll give them another chance to earn a better review.... maybe.