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  • Recently my visit at this location have declined and finally have decided to stop coming. All because of that one older guy's terrible attitude at the drive through window. We live across the street and have been coming to this place at least twice a week since they opened. My husband and I were here the other night around midnight and again late last night at 1am. We usually just brush off this old guy's bitterness, but two nights in the row was no longer ok. This location have made a couple of mistakes here and then but we didn't mind too much because they were honest mistakes. We have been coming here since they opened and usually have a smooth time. The other night, we ordered a Taco Salad with no meat nor beans (my usual) and a Machaca Burrito and two carrot bags. He rolled his eye and smirked. I didn't originally know what for but whatever, he can stay miserable as he wish. We got home and realized he only gave us one carrot bag. I guess that was what the eye rolling and smirk was for. We were also surprised to have receive a very burnt Taco Salad shell. I thought I'd try it out to see if it's still edible anyway and maybe I could save us some time to drive back, I didn't want to deal with the guy again to ask for a remake honestly. Too bad it was not edible and I really had to return it. So I drove back for a remake and asked the guy politely because I didn't want it to get even more difficult with him already having a terrible attitude. He refused to remake it and gave me a refund. That turned out to be a total waste of time on my end after all. Again, I brushed it off. The next night (last night) as if I haven't learned my lesson yet. I told my husband I wanted to go back and order it because I started to crave it. We pulled to the drive through, same guy asked for our order and I ordered it again: Taco Salad with no meat nor beans. Guess what happened this time, the guy started talking smack IN SPANISH saying we're back again. First of, EVEN IF YOU COVER THE MIC ON YOUR HEADSET, IT DONESNT MEAN IT MUTES IT. Second we are not Chinese like you said. YES WE DO UNDERSTAND SPANISH, maybe just a little BUT ENOUGH. These recent experience have made us decide to NEVER come back until that guy is replaced with someone more deserving of the job. We spend around $30 a week here and the store have just lost that extra sale. You have that guy to thank for.
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