Horrible service and costumer care. Owner is a jerk, rude. doesnt deserve your money!
came bye, needed to replace a hinge of my rear glass windshield of car. came to see if they could do job and was even willing to put in car for service if need be. one of the guys from shop whom i originally thought was owner came out to look at the issue....and was very nice about it, professional. told me to back up into the shop....so he can take a look.
meanwhile, owner came out from nowhere started to scream how he pays for his employees and how i cant be taking to them, he needs to feed his children too etc etc (as if we all dont have those needs!) . I was trying to explain i didnt know the guy was not the owner and that he was right....that i fully agree with him but he wouldnt listen and kept screaming like i was a rotten fish! wouldnt give me an estimate for the job (essentially screw in a bolt !) and just kept being rude about it all! ended up doing the job on my own and took me 5 mins!
nonetheless, certainly not a way to treat potential clients. luck of knowledge and client care (really took me 5 mins and i am not handy what so ever!) would have done better if he let his stuff deal with clients!!!!