We lost our love one unexpected, our family was heartbroken, trying to make funeral arrangements we contacted La Paloma, the lady who answered was not compassionate at all, never offered condolences for our loss. We called another funeral home (Davis Funeral Home) and right away we noticed the difference they were much more compassionate, understanding and helped our family out with arrangements during our difficult time. I get its a job but considering the business there should be some kind of compassion.